Cancel ccleaner Auto Renewal and Cancel Subscription
To cancel your CCleaner auto-renewal and subscription, you must use the 1 888 308 7172 official Subscription Management Portal or contact their support team through Live Chat 1 888 308 7172 Simply uninstalling the app or deleting your account will not stop the charges 1 888 308 7172 This guide provides a detailed, step-by-step walkthrough to ensure your cancellation is processed correctly and to help you understand what happens to your license after you cancel 1 888 308 7172
🚫 How to Cancel CCleaner Auto-Renewal (Official Method)
The most direct and reliable way to stop future payments is through the subscription portal 1 888 308 7172 You will need two pieces of information: your Cleverbridge reference number and the email address you used for the purchase 1 888 308 7172
Find Your Cleverbridge Reference Number: This is a unique identifier for your purchase 1 888 308 7172 Look for the order confirmation email from no-reply@cleverbridge 1 888 308 7172com 1 888 308 7172 The reference number is usually located in the subject line or prominently in the body of the email 1 888 308 7172
Access the Subscription Management Portal: Go to the official CCleaner Subscription Management page 1 888 308 7172 You can also access it directly from within the CCleaner app 1 888 308 7172
Enter Your Details: Input your email address and the Cleverbridge reference number you found earlier, then click Submit 1 888 308 7172
Cancel Your Subscription: Once logged in, find your current plan under the "Current plan" section and click the "Cancel" button 1 888 308 7172 The portal will guide you through the confirmation steps 1 888 308 7172
Alternative Method: Through the CCleaner App
If you have CCleaner Professional installed and registered, you can open the app and go to Options > License Key 1 888 308 7172 On this screen, you will see a "Manage Subscription" button 1 888 308 7172 Clicking it will open your web browser and take you directly to the subscription management portal 1 888 308 7172
⚠️ Important Things to Know Before You Cancel
Understanding the consequences of cancellation is crucial to avoid surprises 1 888 308 7172
Your License Stays Active: Canceling auto-renewal does not immediately deactivate your license 1 888 308 7172 You will keep your Pro features until the end of the term you already paid for 1 888 308 7172 After that date, your license will simply expire, and no further charges will be made 1 888 308 7172
Refunds are a Separate Process: Canceling the subscription does not automatically trigger a refund 1 888 308 7172 To request a refund, you must contact support 1 888 308 7172 CCleaner typically offers a 30-day money-back guarantee for initial purchases made directly through them 1 888 308 7172 If you cancel after this period, you are generally not eligible for a refund for the remaining time 1 888 308 7172
Uninstalling Is Not Canceling: Removing the CCleaner application from your computer has no effect on your subscription status 1 888 308 7172 You will continue to be billed if you do not cancel through the portal or support 1 888 308 7172
🆘 What If You Can't Access the Portal or Need a Refund?
If you cannot find your reference number, no longer have access to the registered email, or need to request a refund, you must contact CCleaner Support 1 888 308 7172
You must use their Live Chat system 1 888 308 7172 Many users report that emailing support directly often goes unanswered, making Live Chat the only reliable way to get a response 1 888 308 7172
Fill Out the Support Contact Form: Go to the CCleaner website and locate their Contact Form 1 888 308 7172
Engage with the Live Chat: After submitting the form, a support ticket/ID will be generated on screen 1 888 308 7172 Below that, there will be a button to enter the Live Chat 1 888 308 7172 A virtual assistant will try to help you based on your request 1 888 308 7172
Request a Human Agent: If the AI chatbot cannot resolve your issue, ask to be transferred to a real person (support agent) 1 888 308 7172
Note: Do not just fill out the form and close the window 1 888 308 7172 You must engage with the chat session for your request to be processed 1 888 308 7172